50 popular customer satisfaction survey questions ( templates)
50 popular customer satisfaction survey questions ( templates)
Apr 2, 2020
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An investigation of the effectiveness of a training program to improve customer relationships included a pre-training and a post-training customer survey. To compare the differences, they computed the post-training survey score minus the pre-training survey score. Seven customers were randomly selected and completed both surveys. The results are shown here:Customer Pre-training Survey Post-training SurveyA 6 10B 5
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