How to Implement Proactive Customer Service (& Why You Should)
How to Implement Proactive Customer Service (& Why You Sh…
Jun 15, 2021
hubspot.com
2.4M views · 10K reactions | Here’s the significant difference between negative and positive scripting in customer service. In this billing mock call, you'll observe two agents interacting with the same customer differently—one using negative scripting and the other employing positive scripting. 00:00 Question 00:28 Negative Scripting Call 07:54 Positive Scripting Call 11:24 Conclusion | Kwestyon | Facebook
4:23
2.4M views · 10K reactions | Here’s the significant difference between …
1.5M views4 weeks ago
FacebookKwestyon
What Is Positive Scripting? 8 Positive Scripting Best Practices (2025) - Shopify
What Is Positive Scripting? 8 Positive Scripting Best Practices (…
11 months ago
shopify.com
What Is Positive Scripting In Call Center & How It Impacts Customer Experience?
What Is Positive Scripting In Call Center & How It Impacts Custome…
3 months ago
knowmax.ai
Positive Language for Customer Service Conversations – With Examples
Positive Language for Customer Service Conversations – With Exa…
Sep 20, 2024
callcentrehelper.com
Maintaining a Positive Attitude in Customer Service
3:18
Maintaining a Positive Attitude in Customer Service
8.6K viewsAug 2, 2017
Study.com
The Top 10 Customer Service Strategies That Stand the Test of Time
The Top 10 Customer Service Strategies That Stand the Test of …
Mar 1, 2012
callcentrehelper.com
30 Empathy Statements for Customer Service
Mar 5, 2024
textexpander.com
4:20
Five Ways to Create a Customer Focused Mindset
32.6K viewsSep 28, 2017
YouTubeShep Hyken: Customer Service & CX Expert
1:51
Describing Excellent Customer Service in 5 Words
20K viewsNov 16, 2018
YouTubeCCW Digital
34:12
BEST PRACTICES for Developing a Customer Experience Strategy | P…
16.1K viewsJun 24, 2021
YouTubePeopleMetrics, Inc.
14:15
Positive Scripting in Call Center Customer Service (With Sample V…
171.7K viewsJul 27, 2018
YouTubeRea Ninja
5:49
4 Ways to Elevate the Customer's Experience | Mark Sanborn Custo…
252K viewsAug 19, 2013
YouTubeMark Sanborn Official Booking Site
2:01
Customer Service Tip: How to Build Rapport
21.3K viewsJul 24, 2016
YouTubeShep Hyken: Customer Service & CX Expert
3:41
How to Communicate With Your Customers
10.9K viewsOct 13, 2022
YouTubeShep Hyken: Customer Service & CX Expert
3:33
How Does Live Chat Training Teach You To Write Good Scripts? - Cust…
8 views4 months ago
YouTubeCustomer Support Coach
2:48
How To Use Positive Language When Setting Expectations? - Cus…
6 months ago
YouTubeCustomer Support Coach
13:54
Call Center Tips: How to Provide Excellent Customer Service
11.5K viewsJul 25, 2018
YouTubeRea Ninja
2:45
Is It Okay To Personalize Customer Service Scripts?
1 views1 month ago
YouTubeCustomer Support Coach
3:25
What Is Script Flexibility In Customer Service Calls?
1 month ago
YouTubeCustomer Support Coach
1:55
Receiving Feedback
142.8K viewsAug 7, 2018
YouTubeErik Jentges
3:30
Call Center Script
115.1K viewsJan 3, 2021
YouTubeCristine Asis
20 High-Impact Phone Scripts for Car Dealership Sales Success
Feb 17, 2018
automotivetrainingnetwork.com
CALL HANDLING TIPS: How to Understand Fast-Talking Custome…
82.8K viewsNov 22, 2019
YouTubeRea Ninja
1:23
Positive Attitude - Customer Service Training
6.2K viewsDec 11, 2020
YouTubeServiceSkills Customer Service Training
1:27
Terrible Customer Service Example
42.3K viewsDec 11, 2020
YouTubeServiceSkills Customer Service Training
5:29
Best Customer Service Skills
144.5K viewsJan 24, 2013
YouTubeCustomer Service Training by Telephone Doctor
15:22
Customer Service Vs. Customer Experience
1.8M viewsOct 13, 2016
YouTubeValuetainment
1:56
Key Principles of Customer Service
5.3K viewsJun 21, 2021
YouTubeAnimeX Centraal
1:35
Effective Communication in Healthcare Organizations
108.3K viewsSep 17, 2020
YouTubeSt. Georges Hospital Training
See more videos
Static thumbnail place holder