Learn how to fix common OneDrive personal or OneDrive for Business sync problems.

What do the OneDrive error codes mean? We're sorry you're having problems with OneDrive. Select your error message or error code from the lists below to learn more.

If you see the error message "This file can't be synced" you may need to do one or more of these steps to get the file syncing again, depending on the error: Close the file ("This file is in use by another …

Learn how to repair a sync connection to fix OneDrive for Business sync app errors. You can start over with a new sync connection instead of fixing errors individually.

3 days ago · Important: The OneDrive sync app is no longer supported on Windows 7, 8, and 8.1. Learn more.

We're sorry that you're having trouble syncing your OneDrive. To help get you syncing again, follow the steps below to unlink and re-link your Mac to OneDrive.

You can still access both folders on your PC and the files will continue to sync as expected, but you won't see one folder inside the other as they show in OneDrive on the web. To work around this …

Important: You won't lose files or data by resetting OneDrive on your computer. Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

This article describes how to download the OneDrive sync app and sign in with your personal account, or work or school account, to get started syncing. If you use Microsoft 365 Apps for business, you …

Folder shows Sync pending but no file is visible If you cannot see any file causing the Pending status, it could be that the file causing the sync error is a Hidden file. Tip: To view Hidden files in File Explorer, …