Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

A sales simulation allows sales staff to practice scenarios for closing sales and developing customer relationships. Many of these scenarios involve role-playing, in which the trainee acts as a ...

Innovations Unveiled at Key Healthcare Simulation Events This past year has been a whirlwind of activity, with ...

Just half a century ago, people dreamed of a future where everything was automated and our every whim was satisfied by robots. Perhaps we don’t have robots everywhere now, but we do have a stunning ...

Although the power of simulation training is evident, there is a notable lack of comprehensive research that validates its effectiveness within the fire service. Nevertheless, the existing studies, ...

The three-man team made its way down the hallway walking fast, but not running. The point man was armed with an H&K MP5. He had it shouldered and was searching forward over the weapon sights, the gun ...

Joint Base San Antonio, Texas -A new Directorate of Simulation (DOS) was established at the Health Readiness Center of Excellence (HRCoE). The directorate is charged with coordinating and ...

A patient was in pain, frustrated because she felt like no one was listening to her. Emily Barksdale, a nursing student at UNC-Chapel Hill at the time, walked in and asked the patient to describe her ...

FORT RUCKER, Ala. (January 22, 2015) -- Under the Army Force Generation cycle, deployments to Iraq and Afghanistan revolved around unit training events designed for a specific mission. As deployments ...

Simulation is a crucial element of military training, especially within modern aircrew preparation; however, it still cannot ...