Apologies for opening with the oldest setup in the joke book, but as a comedy writer by trade, I felt a kinship with the theme of Joe Marquez’s crossword today. I spend my time contributing jokes to ...

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When it comes to tackling higher grocery prices, which are up nearly 3% from this time last year, consumers are on the hunt for deals. One deal that is kicking off Wednesday, March 11, that may be of ...

A US soldier died after sustaining injuries during an attack last week in Saudi Arabia, the military said, bringing the number of American troops killed in the Iran war to seven. The military on ...

Significant computer network problems are impacting the operations of the Lawrence Journal-World, resulting in some customer service changes for this week. Customers of the newspaper are asked to ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

In this clip I am out socializing Cider, my 12 week old service dog puppy in training, during a store visit. A sweet little girl and her parents stop to admire him, and they gently explain that he is ...