A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...

Google is testing showing a blue “Send” button in the search box as you begin to type your query. The AI Mode button, which ...

New Gmail features, powered by the Gemini model, are part of Google’s continued push for users to incorporate AI into their ...

Google is aggressively pushing Gemini across its apps and services in order to maintain an edge in the AI race. Your email won't ever be the same.

French prosecutors say a pro-Russian hacking group has claimed responsibility for a major cyberattack on France’s national postal service.

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. Dictionaries define things. It’s their job. So when dictionary.com pronounced “6-7” as their 2025 ...

It's the most wonderful time of the year - and the busiest for postal workers who are set to sort through millions of letters and parcels a day in the weeks running up to Christmas. The festive season ...

Most brands spend more than two weeks producing a marketing email, according to recent research from Litmus. The 2019 State of Email Workflows report was based on data from a survey of more than 3,000 ...