Sometimes the biggest crises you’ve ever helped someone through are the most mundane issues that would suck as a plot line for an action movie. Doesn’t make it any less satisfying for both parties!

I’m not a tech expert or a content creator. I’m just a regular person who sometimes needs to turn MP4 videos into text.

Add Yahoo as a preferred source to see more of our stories on Google. White House chief of staff Susie Wiles has breast cancer. She'll join the 'ranks' of women who keep working during treatment.