When done well, onboarding new clients can mark the beginning of a long-term, successful relationship. Done poorly, however, you’ll likely see clients jumping ship and finding yourself where you might ...

Caregiver retention in post-acute care has historically been a challenge, but in recent years, the problem has become a crisis. According to the 2023 HCP Benchmarking Report, the turnover rate for ...

According to a study from Gallup, only 12 percent of employees believe their organizations do a great job onboarding new employees. This means nearly 90 percent of employees think there’s room for ...