In the complex and dynamic field of healthcare, conflict is as omnipresent as it is multifaceted. From the recent record-setting healthcare strike at Kaiser Permanente, involving over 75,000 employees ...

Tim Burke’s latest post, “Values Before Risk Assessment,” is essential reading. Yes, it includes words like “habitus” and “neoliberal,” but you can suss out the meanings by context. The core argument ...

Relationships become stronger, more enduring, and closer through conflict resolution. Conflict cannot be resolved if anyone feels criticized, blamed, devalued, shamed, or humiliated. Plan on frequent ...

As a public service, I offer a “short course” version of a class I teach called “Communication and Conflict.” Our textbook is “Communication, Conflict, and the Management of Difference.” Authors ...

Got conflict? We got you. Conflict Resolution & Education provides services, support, and resources that empower the William & Mary community to navigate difficult conversations well and resolve ...

We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...