Training call centre staff provides some unusual challenges – not least the little time they have to attend courses. This calls for innovative solutions. Effective training is vital to most call ...
Glen Ellyn, Ill., April 07, 2021 (GLOBE NEWSWIRE) -- College of DuPage’s Homeland Security Training Institute (HSTI) has added a new state-of-the-art de-escalation simulator to its robust training ...
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