The US contact centre services company's new platform enables enterprises to assess AI agent interactions before deployment ...

By leveraging synthetic data and digital twins, the Cognigy Simulator can exhaustively evaluate AI agent performance before ...

NiCE today launched Cognigy Simulator, an artificial intelligence performance lab to help companies evaluate, test, deploy,and scale AI Agents across their customer experience operations. Simulator ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...