Target knows it needs to do better to attract shoppers, and its latest endeavor is a huge step in the right direction.

There are those who crave person-to-person contact in this increasingly digitized world. This is something Target tried to ...

In an effort to win back customers, Target may be turning them off.

(NEXSTAR) – Friday, Target customers and employees reported issues affecting everything from the company’s returns and fulfillment systems to its curbside or online pickup services. Things appeared to ...

New York (CNN) — Target CEO Brian Cornell is stepping down after 11 years at the retailer, as the company faces slumping sales and backlash to its retreat on DEI. Cornell’s departure was widely ...

Once you have a list of the questions your potential customers are asking (and you understand how they’re asking them), create structured FAQ-style answers for each of them. And when you do, focus on ...