SAN JOSE, Calif.--(BUSINESS WIRE)--Forescout Technologies, Inc., a global cybersecurity leader, has achieved certification under the prestigious Service Capability & Performance (SCP) Standards. This ...
In this episode of "CX Decoded," Dom Nicastro, editor-in-chief at CMSWire, delves into the transformative impact of AI on customer service, featuring insights from Raj Krishnan, partner of technology ...
Gold, Silver, and Bronze honors spotlight 8x8 platform innovation and the people delivering world-class customer experiences 8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer ...
Service organizations today are forever striving to increase customer satisfaction and loyalty by improving operational effectiveness, and management generally believes the rewards of their efforts ...
FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--When it comes to delivering world-class customer support, Citrix Systems, Inc. (NASDAQ:CTXS) is a recognized leader. The company today announced that for the ...
Customer service is emerging as a critical differentiator for businesses. McKinsey suggests that the ability to have more effective customer interactions is hard to replicate and can produce lasting ...
RANCHO CUCAMONGA, Calif., Nov. 17, 2025 /PRNewswire/ -- Inland Empire Health Plan (IEHP) has been recognized for providing an outstanding customer experience for phone support from J.D. Power, the ...
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