Tonya told viewers about the interaction she had with another customer and she said, “The guy was just telling me that he was ...

In 2018 Walmart announced it was suspending its Scan & Go effort due to poor feedback and low customer participation. It was a long and expensive experiment for the ...

On a recent weekday morning, Gayle Minneci walked into the Kroger store on Haggerty Road in Northville Township to grab a few items. Once Minneci grabbed a cart, she reached for a Scan, Bag, Go ...

When Wegmans announced last September that it would no longer allow shoppers to use their smartphone to scan and pay for items in its stores, the company sparked a firestorm on social media among ...

Retail has changed more in the past year than in the previous decade. The pandemic has accelerated ecommerce and online options, which have been introduced out of necessity. Now, shoppers have more ...

Costco has been testing checkout technology it hopes will speed up the checkout process, something members rank as one of their significant concerns with the warehouse retailer. CEO Ron Vachris said ...

NEW YORK — Shoppers at self-checkout lanes scanning all their groceries after they’re done shopping? Old school. More stores are letting customer tally their choices with a phone app or store device ...

BENTONVILLE, Ark.--(BUSINESS WIRE)--Sam’s Club is piloting new Scan & Go™ technology that explores an additional way to seamlessly get merchandise from a club location to a member’s front door. This ...

Move over, Amazon Go. Fred Meyer’s going for its own version of enhanced self-checkout. You might wonder how “Scan, Bag, Go” is different from the self-checkout you already love or hate at existing ...

Shopping via smartphone is nothing new. And plenty of people whip out their smartphones to comparison shop in stores, much as the retailers hate it. But Walmart may be the first store in the area that ...