Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a ...

Salesforce Inc. is expanding its partnerships with OpenAI and Anthropic PBC to automate repetitive business tasks for customers. The new collaborations, which were announced today at Dreamforce 2025, ...

Salesforce unveiled the latest steps in its plan to connect Slack’s team collaboration platform with its Customer360 product suite on Tuesday, as it seeks to create a “digital HQ” for customers.

Tableau and Salesforce are looking to deliver more “pre-integrated” offerings that infuse the latter’s analytics capabilities into Salesforce’s broad suite of cloud-based applications. Speaking to ...

Staying abreast of data mapping, problems, or system capabilities in our digitally driven world can be challenging. Therefore, you require a customer Relationship Management platform (CRM) which ...