Every year businesses spend millions of dollars on new software applications … and every year, up to 50% of those platforms go unused, according to a recent study. Sometimes the cause is a ...

Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. Change management is notoriously difficult. It's so hard, in fact, ...

Erie Insurance automates change management with ITSM tool. Implementing any type of formal process is never easy, but modifying an existing process that works is even harder. That’s what we found to ...