Total Quality Management is a formal management style premised on the notion that measurement of a finished product or project is insufficient to ensure quality. Instead, each process necessary for ...

Fundamental to the management of any successful program is an understanding of and agreement on program goals and objectives. A program is generally deemed successful if it meets predetermined ...

The Department of Environmental Studies engaged in an approximately 18-month process in order to agree on the strategic planning document here. Pre-planning for ENVS strategic planning, including work ...