What makes a good leader in 2024? Is it nature, or is it nurture? This question has been a matter of ongoing debate for many years. Back in the mid-1800s it was commonly believed that leaders were ...

Being a natural leader means possessing certain qualities. If you consistently show a handful of these personality traits, ...

Good article concerning “Qualities of a good leader” on February 9. I believe it would be, in the absence of a “Second Coming” for some folks, difficult to find a person who would possess all of the ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...

Leadership qualities are essential for the success of anybody who is in a leadership role. Without the right leadership qualities, it is impossible to hold and manage a leadership position. Proper ...

My wife and I have noticed the moral compass of our leaders has eroded enormously. We are nearly 70 years old and don’t want to leave this world without thinking of who is being left behind — the ...

Business isn’t predictive. In a world where trade wars and tariffs have 80% of senior executives worried about what comes next, predicting the future is getting harder by the day. During my time ...

Historically, leadership styles have been shaped by the context of their time. The industrial era, for instance, was characterized by autocratic and paternalistic leadership, exemplified by figures ...

There are countless stories in the media complaining about how the Millennial generation is lazy, demanding, overconfident in their abilities, difficult to manage and more. This negative press might ...

People are often on their best behavior when they’re being interviewed. They’re trying their best to impress a potential employer, and they’ve likely rehearsed answers to the most commonly asked ...

Some patients ask me how they might best lead their sports teams or school clubs. I start by telling them how I learned the beginning of the answer the hard way. When I was 13 years old, I organized a ...