New AI-powered solution lets brands understand every corner of contact center performance, compare to industry benchmarks for the first time, and improve key metrics NEW YORK, Sept. 23, 2020 ...
LivePerson, Inc., which specializes in conversational AI, has launched Performance Optimizer, an AI-powered tool for brands to measure and manage the health of their conversational operations.
Stack Optimizer provides a real-world testing environment, allowing organizations to measure their security technologies against simulated threats and operational stress tests. This empowers security ...