Through education, training and encouragement, leaders can help empower differing insights to be more constructive and keep the ideas flowing. By fostering emotional safety and demonstrating ...

Great leaders know feedback isn’t just about what you say — it’s how you say it. The right approach keeps teams motivated and service sharp. When used strategically, the “compliment sandwich” builds ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Between regular meetings, yearly performance reviews and performance improvement plans, there are a multitude of ways for managers to evaluate employee performance and communicate feedback. What’s ...