We Learned One Thing In 2021 About It Service Management: Knowledge Management Must Be Anything More Than A Handful Of “how To Reset Your Password” Articles To Keep Your It Workers From Getting ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Business is increasingly reliant on information technology. This has led to the development of the IT service management (ITSM) solutions market aimed at delivering IT management capabilities to help ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Epicor Software said that it has expanded its footprint for IT service management (ITSM) through Epicor ITSM. Built on an adaptable Epicor service-oriented architecture (SOA), ITSM is a complete ...

Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance through automation.

KIRKLAND, Wash. & AUSTIN, Texas--(BUSINESS WIRE)--Sept. 12, 2006--Covestic Inc.: -- Covestic partners with Lombardi to produce an IT Service Management (ITSM) Business Process Management (BPM) ...

Atlassian seeks to double down on its vision for IT service management with features to help devops, IT, support and business teams work together in a more seamless way. Atlassian Thursday unveiled a ...

In many ways, the Internet of Things (IoT) and IT Service Management (ITSM) are natural allies. IoT devices provide data-backed insights that provide more efficient IT service delivery, and ITSM helps ...

They just want someone to do the task for them. Our ITSM Agent meets that expectation by taking real action in a fast, flexible, and safe way so IT can focus on strategic wins that fuel growth instead ...