Guest expectations in the hotel industry have changed faster than ever before. Travelers now expect more than clean rooms and ...

The hospitality industry has spent the past decade chasing efficiency. What it often lost along the way was the guest experience.

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Anneta Konstantinides Every time Anneta publishes a story, you’ll get an alert straight to your ...

Centralizing commercial operations sounds simple. But for firms like L+R, it means undoing years of siloed decisions across brands, tech stacks, and teams. L+R Hotels, which owns 115 properties across ...