Fighting churn isn't about predicting it alone. It also involves understanding the hidden factors that lead to churn and how to drive customer loyalty. Although traditional churn prediction models may ...

Artificial intelligence (AI) has become a cornerstone of modern business operations, driving efficiencies and delivering insights across various sectors. However, as AI systems become more ...

In an era where AI adoption frequently outpaces regulatory readiness, Archana Pattabhi, Senior Vice President at a leading global bank, led a forward-looking transformation that redefined how ...

American insurers are being urged not to drag their feet on ensuring their use of AI is “explainable,” as regulators and consumers alike begin to demand it. “It’s not like this is a future issue. The ...

Overview: Generative AI is changing how new products are developed and how customers engage with them.Artificial intelligence continues to make a larger footpri ...

Efrain Ruh is the Chief Technology Officer for EMEA at Digitate, where he leads regional technology strategy with a strong focus on enterprise AI, automation, and large scale operational ...