Dark patterns, also known as deceptive design or deceptive patterns, are essentially tricks. Websites and apps use dark patterns to manipulate users into making decisions they wouldn’t have otherwise ...

If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...

Every day, you use apps and services that were carefully crafted by teams of professional designers to deliver the best user experience possible. At least, that’s the idea. However, if you’ve ever ...

Amazon has been fined in Poland for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction, of close to $8 million (or in local currency: PLN 31,850,141), ...

Open up a web browser or power up a smartphone—pretty much essential for modern-day living—and you’re walking straight into a privacy minefield. That much you know. Especially after the news earlier ...