Discover how the American Agency System uses independent agents to find the best insurance policies for your needs, differing ...

Why small business insurance stalls online. For a small business owner, asking about coverage yields a shrug, but asking ...

Value-based care (VBC), driven by the Centers for Medicare and Medicaid Services (CMS), has emerged as a cornerstone for redefining the customer journey—creating a profound shift in the insurance ...

Bae Seung Jun, general director of Shinhan Life Vietnam In modern life, insurance is no longer merely about coping with risks ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

More than half of insurance customers will drop their coverage if the digital claims experience is “poor” or “just okay,” a new study has found. The poll, from consumer research firm J.D. Power, found ...

Personal insurance rates are expected to rise significantly in the coming year. Homeowners’ insurance premiums may climb by as much as 15%, especially in high-risk areas vulnerable to extreme weather, ...

Business insurance is critical – and complex. Learn how to vet a reputable broker who can help you decide which risks to insure against and for how much.

Learn how to calculate adequate coverage to ensure that it aligns with the level of risk associated with your business’s operations. Establishing how much business insurance you need involves careful ...

Forbes contributors publish independent expert analyses and insights. Author, professor and founder. Deeply curious about leadership. From the outside it may seem like a simple choice, but pricing is ...