Building agility into your team’s approaches can help your organization adapt to fast-changing conditions from within or even external ones. A key part of this that has benefited many of my consulting ...

Employee experience and patient experience and outcomes are closely interrelated. However, many hospitals and health systems are still struggling to implement the right strategies and methodologies to ...

Small businesses are replacing annual performance reviews with continuous feedback. Continuous feedback can improve workflow efficiency and foster an innovative workplace culture. This article is part ...