ChatGPT and Claude are two of the biggest AI chatbots around. But which is best when it comes to handling emails?

Prompts: A prompt is simply what you type into an AI chatbot. You can just chat normally, like you would to a friend. But ...

Silverback AI Chatbot has announced the introduction of its AI Automation Agency framework, a structured approach designed to integrate artificial intelligence across business workflows, communication ...

Can you trust an AI therapist? A Consumer group put a therapy chatbot to the test and you might be surprised at what the ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

A popular Chinese AI chatbot snapped at a user over a coding request, prompting an apology from its parent company Tencent.

Chatbots are marketed as great companions, able to answer any question at any time. They’re not just tools, but confidants; they do your homework, write love notes, and, as one recent lawsuit against ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Nicole Nguyen: It's safe to say work will never be the same again now that ...

After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline's bereavement travel policy.

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...